Our Practice Policy

  1. Our practice aims to provide dental care of a consistent quality, for all patients. We have managements systems to help us, which define each practice member’s responsibilities when looking after you.
  2. In proposing treatment we will take account of your wishes. We will explain options, where appropriate, and costs, so that you make an informed choice. We will always explain what we are doing.
  3. We will do all we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We will keep all information about you confidential.
  4. Infection control is also essential to the safety of our patients. Every practice member receives training in practice systems for infection control.
  5. We screen all patients for mouth cancers at routine checkups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk.
  6. Practice working methods are reviewed regularly at meeting of all staff. We encourage all staff to make suggestions for improving the care we give patients.
  7. We encourage patients to express their views on our services. We have systems for dealing promptly with patients complaints and for ensuring that lessons are learnt from any mistakes we make.
  8. All Dentists in the practice take part in continuing professional education, meeting the General Dental Council’s requirements. We aim to keep up-to-date with current thinking on all aspects of general dentistry, including preventative care, which reduces your need for treatment.
  9. All staff joining the practice are given training in practice wide procedures. Once a year, there is an individual review of training needs for everyone in practice.
  10. Dentists and staff in this practice work in the patients best interests.